TERMS & CONDITIONS
1.1. These Terms & Conditions apply to products purchased via www.branddaffodils.com or placed through it’s social media, or offline through phone, which are all assets managed by Imagine Fashion Apparels Private Limited, a company incorporated under the Companies Act, 1956, (“Company” or “Imagine Fashion Apparels Private Limited” and its successors and assigns)
1.3. IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE OR ANY OTHER ASSET OF IMAGINE FASHION APPARELS PRIVATE LIMITED FOR ANY PURCHASE OR SERVICE.
1.4. The website uses regular industry standard technology designed to help keep your Personal Information safe. The Secure Server Software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and to ensure correct use of information, we will employ commercially reasonable and practicable security practices and procedures, and security methods and technologies. We will also ensure on reasonable commercial efforts that any agent or third party that we employ complies with the same security standards as us for the protection of your Personal Information.
1.5. Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that the website keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.
1.6. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.
2.1. The website is a platform that facilitates the online sale and purchase of merchandise and services (“Services”) offered by Imagine Fashion Apparels Private Limited.
2.2. Branddaffodils.com has the right to change or discontinue any service at any time, without notice. Branddaffodils.com may add or modify the procedures, modes, processes or conditions of purchase at any time. Branddaffodils.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.
3.1. Branddaffodils.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by Branddaffodils.com from time to time.
3.2. In case you receive a damaged product, please get in touch with our Customer Care Team on +91 9810047147 or write to us on email@example.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue.
3.3. Incase the product is out of stock our Customer Care Team will get in touch with you and a refund request will be raised. For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash On Delivery (COD) payments, there will be no refund given as no payment was received by us.
4.1. You should take all responsibility for your own actions in utilizing the products purchased by you; Branddaffodils.com shall not be liable for any such action.
4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
4.3. Branddaffodils.com shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
4.5. Please write to us on firstname.lastname@example.org to register any complaints or grievances you may have.
- PRICING INFORMATION
5.1. The pricing information relating to the product shall be as disclosed to you at the time of your purchase.
5.2. Branddaffodils.com does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
5.3. While Branddaffodils.com strives to provide accurate information relating to products/services including pricing information, typographical errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, Branddaffodils.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Branddaffodils.com will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If Branddaffodils.com cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.
- CREDIT CARD DETAILS
You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. The Branddaffodils.com expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.
- DELIVERY OF THE PRODUCT
Your shipping address and pin code will be verified with the database of Branddaffodils.com before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by Branddaffodils.com, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.
- RETURN/ EXCHANGE POLICY FOR PRODUCTS
8.1. If you receive a damaged/defective product or a product that does not comply with the specifications of your original order, please get in touch with us at email@example.com
8.2. Upon receiving your complaint, Branddaffodils.com shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will initiate for a replacement or issue a refund. In this case, Branddaffodils.com will arrange a pick-up of the products.
8.3. In order to return any products for the above reasons, you are required to comply with the conditions mentioned below, viz: • Please notify Branddaffodils.com of receipt of a damaged/ defective product within 48 of your order being delivered. If you are unable to do so within 48 hours, we shall not be held liable for the failure to replace the order; • Products should be unused/unwashed; • Products should be returned in their original packaging along with the original price tags, labels, barcodes, and invoices etc.; • The returned products are subject to verification and checks by Branddaffodils.com in order to determine the legitimacy of the complaint/return. If the claim is not legitimate, you will be required to bear the cost of shipping the product from the company warehouse to your respective delivery address and no return will be processed.
8.4. To claim a return/exchange for any other reason (sizing, etc), please notify us within 5 days of your order being delivered, along with the reason for the same. In this case, courier charges (for pick-up and delivery) of Rs.160 are to be borne by you, after which we will arrange a pick-up of the item(s) to be exchanged. Please note • Products should be unused/unwashed; • Products should be returned in their original packaging along with the original price tags, labels, barcodes, and invoices etc. • The returned products are subject to verification and checks by Branddaffodils.com in order to determine the legitimacy of the complaint/return.
8.5. If the returned product is duly accepted by Branddaffodils.com, the value of said product, as originally paid by you will be refunded in the form of a store credit voucher or product(s) of your choice that are equal in value. If your product can be repaired/ altered by the workshop, Branddaffodils.com will get the same repaired/ altered and sent back to you.
8.6. No Compensation Policy: If the quality of any products, services, information, or other material purchased or obtained by you through the website did not meet your expectations, no compensation will be given other than a credit voucher or exchange of the product. The customer cannot request compensation for any reason, including but not limited to: any slight variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; any special, incidental, indirect or consequential damage of any kind caused by a product; missed opportunities to avail certain discounts; any issue with our delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date.
8.7. Face masks are non-refundable & non-returnable under ANY circumstances, due to safety and hygiene reasons.
- SHIPPING & DELIVERY
9.1. The shipping cost for delivery across India is Rs. 80 per order. (Free shipping on orders over Rs.2000)
9.2. We estimate the delivery time to be 5-8 business days, depending upon your location. The delivery time of the order starts from the day of receipt of the payment confirmed against the order placed with Branddaffodils.com. Please note that Branddaffodils.com shall not be liable for any delay/ non-delivery of purchased goods caused by flood, fire, wars, acts of God or any cause that is beyond the control of Branddaffodils.com.
9.3. Delivery of orders would be done address specific not person specific.
9.4. The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Branddaffodils.com reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), Branddaffodils.com has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and/or other affiliated websites without prior intimation whatsoever.
9.5. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number) any extra cost towards re-delivery shall be borne by the user placing the order.
- INDEMNIFICATIONS AND LIMITATION OF LIABILITY
10.1. You agree to indemnify, defend and hold harmless Imagine Fashion Apparels Private Limited from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Imagine Fashion Apparels Private Limited that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.
10.2. In no event shall Imagine Fashion Apparels Private Limited and its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Imagine Fashion Apparels Private Limited has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, Imagine Fashion Apparels Private Limited’s entire liability to you under this Terms of Offer for Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.
10.3. Imagine Fashion Apparels Private Limited will not be liable to compensate monetarily or otherwise in case the buyer come across the same product available at lesser price at private merchant outlets.
- GOVERNING LAW
11.1. These Terms & Conditions and the relationship between you and Imagine Fashion Apparels Private Limited shall be governed in accordance with the laws of India without reference to conflict of laws principles.
11.2. All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and Imagine Fashion Apparels Private Limited shall be subject to the exclusive jurisdiction of the courts at New Delhi and you hereby accede to and accept the jurisdiction of such courts.
- GENERAL TERMS FOR OFFERS, PROMOTIONS, CONTESTS
12.1. Branddaffodils.com shall introduce various offers, promotions, contests from time to time. The terms and conditions for these shall be separately called out and Branddaffodils.com reserves right to change/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.
12.2. While participating in such promotions, you hereby agree to release and hold Branddaffodils.com harmless from any claims or demand.
12.3. Winners to promotions will be decided by the team at Branddaffodils.com and Branddaffodils.com is not obliged or required to disclose the mechanism of the same.
12.4. Branddaffodils.com reserves the right to vary any of the terms and conditions of the contest and the decision of Branddaffodils.com shall be valid and binding on the participants.
12.5. All personal information collected, in the course of this contest shall be kept confidential. Branddaffodils.com shall use such information for communicating various marketing and promotional activities, subject to the participant’s choice to receive such communications, while participating in the promotion.
12.6. The participant’s profile must be public. Entries from private profiles can’t be viewed and therefore will be considered invalid.
12.7. If Branddaffodils.com shares any participants photo that does not mean that participant is a winner. A participant will only be considered a winner once Branddaffodils.com explicitly declares the same.
12.8. Entries being featured on Branddaffodils.com’s instagram handle and facebook page are entirely up to the discretion of Branddaffodils.com.
12.9. If any entry is found to have abusive and profane language, or an attempt to attack the integrity, personality of any individual or an entity or where there is any attempt to harass any individual or entity or doing/having anything which in our view is demeaning or derogatory, such entry shall stand disqualified and or deleted from the contest and content.
12.10. All other terms and conditions on the website www.branddaffodils.com not in conflict with these terms and conditions, shall prevail.
12.11. All dispute based on this contest is subject to arbitration and jurisdiction of all such dispute shall be within the Courts of New Delhi.
12.12. This promotion is void where prohibited by law.